Account Director

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Date: Dec 8, 2017

Location: London, LND, GB, ec4n 8bj

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

Job Summary

Account Director- Retail

CenturyLink is a global IT solutions leader that powers the needs of businesses of all sizes through our hybrid IT services including public and private cloud, data centre colocation, managed hosting and network services.

In Europe, we work with leading brands, such as Cancer Research UK, easyJet, Euromoney, G4 Security and Universal Music. Every day we help our clients to deliver agility, innovation and speed to market for their businesses. Every minute they harness the scalability and economics of cloud-based technologies.

An S&P 500 company, CenturyLink is included amongst the Fortune 500 list of America's largest corporations, employing over 48000 people worldwide with operating revenue in excess of 17 billion dollars.

Job Description

Job Overview:

The CenturyLink Account Director is accountable for new logo customer acquisition and revenue growth within a sales vertical - Retail. Responsibilities include: prospecting, qualifying, bidding, presenting, and closing opportunities for CenturyLink Technology Solutions.
 
Acting as a senior representative of CenturyLink to new clients, the Account Director’s main objective is to meet quarterly sales targets and objectives by identifying and closing profitable new business opportunities for CenturyLink within allocated target and/or newly acquired client accounts and sectors.
 
Important Relationships:

  • Externally, there will be first class relationships established with all CenturyLink customers, partners and suppliers.
  • Internally, there will be communication and interfacing with all CenturyLink employees in EMEA and strong links and relationships in the US and Asia. 

 

Job Responsibilities:

Deliver the full year order intake MRR target through:-

  • Focus and drive to deliver exceptional results
  • Management of own pipeline of new opportunities to ensure consistent target achievement
  • Consistent identification and capture profitable revenue opportunities for CenturyLink services.
  • Improve sales penetration within chosen market sectors and key customers
  • Independently establish and grow new client base.
  • Accurate forecasting of monthly, quarterly achievement
  • Communicating effectively with peers, superiors, and other CenturyLink personnel.
  • Establish and lead virtual, often global sales and sales support teams to win key opportunities
  • Identify, understand and solve any obstacles or objections to the successful sale of CenturyLink services.
  • Form long-term relationships with “C” level decision makers to maximise business opportunities.
  • Adhere to CenturyLink best practice sales and internal qualification and approval processes
  • Develop and implement plans to increase penetration within existing global accounts that have no presence in EMEA in respect of cross selling opportunities, within sales and cross functionally with Client Services.
  • Participate actively in sales calls and bid reviews, demonstrating excellent sales and closing skills to the team.
  • Provide weekly/monthly reports to the RSD in an agreed format, providing detailed insight into accounts/opportunities and pipeline.
  • Develop and manage internal relationships, earning the respect of colleagues at all levels across the business ensuring a cohesive internal structure.
  • Work collaboratively with the US and Asia sales teams on Global opportunities.

 

Qualifications

Minimum Qualifications:

The Account Director should possess:
 

  • Previous experience covering a significant period of sales/IT/networking/communications, including:
    • a strong background in end user corporate sales (i.e. peer-to-peer selling, board level contact, new business orientated);
    • existing senior level relationships within relevant companies; 
    • experience of complex high end selling in a long-term environment;
    • ideally experience gained in the outsourcing/managed hosting sector - some  additional experience in the network service sector would be advantageous;
    • experience of selling into consumer brand and professional service verticals
  • Will have received structured professional sales training in a blue-chip environment, including having gained experience of a variety of sales methods – tried and tested tool kit.
  • Experience of working in highly competitive environments and constantly improving and delivering order intake margin and revenue.
  • Evidence of creative commercial deals, which have demonstrated affinity to the tailored requirements of the customer, whilst ensuring that requirements can be fulfilled without breaking the model.
  • Proven and strong experience in direct sales
  • Strong prospecting skills and experience
  • Excellent communication skills (oral, written and presentation)
  • Proficient use of PC hardware and software
  • Proficient use of internet for communication and research

Preferred Qualifications:

  • Bachelor’s Degree or equivalent experience
  • Experience of operating in an international environment and understanding how to operate in EMEA.
  • Experience of having worked for a US corporation and understanding the reporting requirements, would be an advantage.

Education

Bachelors or Equivalent

Alternate Location:  UK-London-London Bank 

Requisition #: 150707 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 


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