Senior Account Director - SLED Business Development

Date: Aug 14, 2019


About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.


Job Summary

The Business Development Account Director is accountable for developing and implementing the overall market penetration and growth strategy. They will work in close cooperation with internal and external teams to develop winning strategies and multiple strategic alternatives to solve customer problems through competitive positioning. Identifies potential teaming partners to enhance CenturyLink's value proposition.

Job Description

The Business Development Account Director will gain a firm comprehension of the customer's requirements, long term objectives, hot buttons, and effectively communicates those goals to the internal CenturyLink groups, to better meet the eventual SOW’s (including product enhancements, pricing initiatives, and partnerships). They understand the strengths/weaknesses of our competitors in order to create/develop strategies that highlight strengths and mitigate weaknesses. They are actively involved in executing responses to complex and challenging problems,


Essential Duties:

  • Actively participate in industry associations, facilitates agency/industry meetings for awareness of best practice solutions, and demonstrates value to CenturyLink through increased awareness, bid opportunities, and win effectiveness
  • Contribute to scheduling of meetings for CenturyLink Executive Leadership with executives at assigned government organizations
  • Develop and communicate prioritized list of strategic opportunities for target government organizations and briefs senior management on high dollar opportunities
  • Develops and maintains milestones and metrics for presentation to management that measure the progress of strategic plans, projects, and programs against organizational goals and objectives
  • Promote and position CenturyLink services and solutions through direct and indirect existing contracts, new customer contracts, and teaming opportunities
  • Identifies, qualifies and develops a pipeline of strategic opportunities and growth strategy to achieve annual new business objectives
  • Leads preparation of initial gate reviews and supports capture and proposal efforts throughout the opportunity lifecycle
  • Penetrates target agencies/organizations as assigned and other supporting agencies/organizations to uncover longer term opportunities. Broadens and deepens existing customer relationships to gain strategic positioning, retain existing revenue, and attain additional business.
  • Develops proposals for presentation to customers. Coordinates account resources with representatives from marketing, pre-sales engineering, and product management.
  • Establishes trust, rapport and creditability with client organizations senior leadership and operational managers
  • SLED telecommunications, carrier, hardware or network services sales/BD experience required within the last 12 months
  • 7-10 years experience working within the SLED sector, with a minimum 5 years sales/business development experience calling on government/education organizations required
  • Extensive knowledge of wireline telecommunications technologies and recurring revenue business models
  • Knowledge of respective acquisition / procurement policies
  • Ability to articulate telecommunications competitors, landscape, and industry trends
  • Demonstrated success winning contracts and business in the government/education market place required
  • Track record of success developing business within specific agencies identified below
  • Strategic planning, account management, account planning (including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies) and proven contract negotiation skills required
  • Training in consultative sales techniques required
  • Ability to use Microsoft Word to create, edit, and share routine documents; Microsoft Excel spreadsheet package to organize, tabulate, and analyze data; and Microsoft PowerPoint to develop presentations
  • Possess exceptional written/verbal communications skills, presentation skills, organizational time management skills, and display a strong customer-facing, sales and marketing, and presentation skills
  • Ability to articulate the requirements for technical, contractual, commercial and management responses.
  • Self motivated and driven leader with a sense of urgency to stay in front of strategic opportunities.
  • Ability to travel nationally & internationally to customer facilities as required
  • Ability to obtain security clearnance; as needed
Bachelors or Equivalent in Business or Engineering Management

Alternate Location: US-New Jersey-Jersey City; US-New York-New York; US-North Carolina-Columbia; US-Pennsylvania-King Of Prussia; US-South Carolina-Columbia; US-South Carolina-Greenville; US-South Carolina-Mt Pleasant

Requisition #: 214653

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Job Segment: Business Development, Telecom, Telecommunications, Account Manager, Sales, Technology

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