Lead IT Systems Engineer - Federal (N)

Date: May 11, 2019


CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary


This individual will direct, oversee, and perform systems administration supporting a 24X7X365 Network Operations Center (NOC) environment. 

Job Description


  • Effectively lead a team of IT Systems Engineers while building positive professional relationships with customers and other IT systems Engineers. 
  • Collaborate with various teams across IT to identify the impacts of test requirements and improve the overall quality of the final deliverables.
  • Produce and present clear, concise, and professionally written communications and presentations using appropriate and effective communication tools and techniques.
  • Within their area of expertise, provide specialized advice and direction.
  • Set priorities, manage competing priorities, develop schedules, monitor progress towards goals, and track details/data/information/activities to satisfy requirements outlined in operational plans and procedures.
  • Plan, develop, and execute tests for complex systems and equipment.
  • Strong technical knowledge on Windows / Unix/Linux / Virtualization (VMware vSphere and KVM) platforms in large enterprise clustered/high availability environment.
  • Provide advanced Tier III and support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network operations centers.
  • Perform advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets.
  • Interact extensively with internal engineering and support teams as well as with Tier III support engineers of various hardware/software vendors to solve challenging issues.
  • Interact closely with network engineers, security personnel, program managers and vendors to meet network performance criteria.
  • Act as network operations technical lead on new and emerging network management/defense requirements and designs.
  • Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage.
  • Respond to network and system issues by isolating the problem and utilizing resources in a manner which least disrupts network availability.
  • Perform diagnostics using software and hardware tools to optimize network performance.
  • Oversee/monitor status of systems and equipment to address potential technical problems.  Inspect and analyze equipment/systems performance to determine maintenance and repair requirements.
  • React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats.
  • Configure, maintain and monitor Windows Server Failover Clusters, McAfee EPO, SQL 2014, System Center 2012R2, Solarwinds, SharePoint 2013, Red Hat Linux, and Exchange 2013 servers
  • Conduct risk assessments to identify possible security violations using ACAS and DoD STIGs.
  • Develop methods and procedures to ensure systems and applications are protected.
  • Develop and implements detailed standard operations procedures.
  • Provide project status to management.
  • Provide after-hours support on an on-call basis, as required.
  • Perform other duties as required.
  • Estimated 15% of time is travel; however, the amount of travel is dependent on the current mission requirement and operations environment.



  • MSCA certifications required.
  • RHCE certification desired
  • DoD 8570 IAT Level II certification or above required.
  • Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience desired.
  • Experience with Windows Server 2008R2/2012R2, SQL 2014, System Center 2012R2, Solarwinds, SharePoint 2013, Red Hat Linux, Exchange 2013, IDS/IPS, Firewall and Host Based Security, ACAS, Sun Solaris servers, Cisco/Juniper devices, highly desired.
  • Have a minimum of two years of System Administration experience within the current operational environment preferred. 
  • Top Secret clearance mandatory and current SCI mandatory.

Alternate Location: US-Colorado-Colorado Springs

Requisition #: 211244

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Job Segment: Engineer, Systems Engineer, Consulting, Developer, System Administrator, Engineering, Technology

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