Critical Spares Logistics Coordinator - Tulsa, OK

Date: May 21, 2019

Location: TULSA, OK, US, 74103

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

 

Job Summary

Responsible for the efficient coordination and delivery of replacement equipment for the network in order to assist in the reduction of mean time to repair (MTR), to include aspects of order management, reverse logistics, spares inventory management, repair and replenishment of spares inventory.

 

Job Description

  • Initiates return material authorization (RMA) with vendors per requirements of vendor maintenance agreements and spares analysis requirements.
  • Ensures timely vendor repair/replenishment of spares equipment. Tracks, reports and escalates as required.
  • Responsible for ensuring the failed equipment is obtained from the field, returned to the vendor for credit or repair and received from vendor to replenish critical spares (C-Spares) stock.
  • Responsible for spares inventory management, ensuring physical/logical inventory reconciliation.
  • Assists in all aspects of order management to include order processing, procurement, logistics coordination/tracking and validation of proof of delivery of replacement equipment in the field.
  • Responsible for activities including identifying, researching and assisting internal/external customers by providing status of critical equipment.
  • Responsible for status tracking, updating and reporting to management and peers.

Qualifications

Basic Qualifications:

  • Must be proficient in Microsoft Office Suite
  • Excellent organizational, customer service, oral and written communication and teamwork skills are required
  • Must be detail oriented with an analytical attitude
  • Must be able to maintain a sense of urgency and priority setting, with minimal supervision, in a fast-paced, team-oriented environment where priorities are of critical nature.
  • Attention to detail with good organizational capabilities

  • Ability to prioritize with good time management skills

  • 2 - 3 years related experience. Relevant job experience is described as:

- Job experience in similar industry

- Job experience with similar essential duties

 

Preferred Qualifications:

  • Logistics experience utilizing MRP (Material, Resources and Planning) WMS (Warehouse Management System)

Physical Requirements:

  • Office – Sits 5 to 7 hours per day; Bend, reach, stoop and crouch; lift 10 lbs.

Education

Associates or Equivalent

Alternate Location: US-Oklahoma-Tulsa

Requisition #: 211941

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.


Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Logistics, Consulting, Procurement, Call Center, Operations, Technology, Customer Service



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