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Date: Oct 24, 2017

Location: St Louis, MO, US, 63141

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


We are in the process of selecting candidates to fill open positions in the combined company following CenturyLink’s acquisition of Level 3 Communications.  All qualified candidates who express interest by submitting an application to an open posting will be considered.  We welcome, and encourage, all application submissions while we continue our integration process.  But based on business needs, preference may be given to internal applicants from CenturyLink and Level 3.  As with all roles in the combined company, filling these roles is contingent upon the merger close.

Job Description

The Lead Product Manager (Product Owner) will lead in the areas of strategic product planning, software sprint planning, competitive analysis and thought leadership for our initiative to deliver the Managed Services Monitoring product. The Lead Product Manager will have responsibility for defining customer requirements, maintaining a prioritized product backlog, helping organize Agile software sprints alongside Engineering, and acting as a product SME to the rest of the organization. The Lead Product Manager will lead cross-functional teams through ideation, business case development and formulation of product requirements, and overall lifecycle management support.  The Lead Product Manager ensures the CenturyLink offerings are delivered rapidly to market, and stay current with customer needs, technology advancements, and competitive differentiation.  The Lead Product Manager will work closely with development teams from product initiation to delivery and product lifecycle management. 

  • Position Objectives: 
    • Overall product line management responsibility for our Managed Services Monitoring Product
    • Support prioritization of requirements across product services in support of key customer personas for the products
    • Research competitors’ products, assesses competitive advantages and determine what product features and functionality will be built or modified
    • Develop strategy that will take the product through entire lifecycle from concept, design, development to market launch.
    • Provide strategic leadership and tactical delivery on software sprints while collaborating with Engineering, support, operations, vendors, partners, and customers.
    • Develop technical collateral such as knowledge base articles, product sheets, white papers, and product announcements.
    • Educate and inform CenturyLink team about upcoming releases and roadmap
    • Independently resolve issues and assist team with overcoming obstacles
  • Essential duties:   
    • Demonstrate an entrepreneurial spirit and interest in creating new services for customers
    • Intake feature requests and maintain a prioritized backlog
    • Organize features into user stories fit for estimation during sprint planning
    • Provide requirements for user stories and act as voice of the customer during software development
    • Build prototype solutions to incubate technologies or demonstrate potential features
    • Support software releases by writing knowledge base articles, blog posts, and whitepapers
    • Serve as single point of contact for the product offering/strategy/roadmap and interface with all Sales, Marketing, Analyst, and Customer stakeholders.
    • Actively seek feedback on the product from customers (internal and external) and use that feedback to inform product decisions
    • Understand and stay current with industry trends, open source technologies, and cloud computing models
    • Engage the community through social media, blog posts, and conferences



  • BS/BA or equivalent required; MS a plus.   
  • 8+ years of related data-driven product management or software development/architecture experience.
  • Experience with event based monitoring, metric collection, alert management or related technologies
  • Experience with AWS, Microsoft Azure, GCP monitoring services.
  • Experience with Performance monitoring is a plus.
  • Proven track record of consistently achieving product management success.
  • Excellent communication skills to include: verbal, written and presentation.
  • Entrepreneurial drive.
  • Energy, integrity, and strong work ethic.


Bachelors or Equivalent

Masters or Equivalent

Alternate Location: US-Missouri-Chesterfield; US-Missouri-St Louis; US-Missouri-Town And Country

Requisition #: 154624

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: St Louis

Job Segment: Engineer, Consulting, Product Manager, Manager, Marketing, Engineering, Technology, Operations, Management

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