Lead Global Relationship Manager

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Date: Sep 27, 2017

Location: Santa Clara, CA, US, 95054

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

Job Overview:

Establishes successful business relationships by actively seeking new business influencers within the assigned vertical targeting line of business leadership to identify business challenges; collaborating with vendors/partners to identify opportunities for new business; attending conferences to stay current on business and market trends; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action

Job Responsibilities:

  • Engages new business by searching market for new contacts; researching active networks; diversifying opportunities; and becoming familiar with the client’s business
  • Qualifies successful sales in the market by allocating critical resources; uncovering customer time and resources for the project/solution such as the people, money and time; and gaining customers commitment to allocate their resources and time to the project/solution
  • Targets high potential, challenging accounts by upselling into challenging accounts; analyzing alternative approaches; utilizing diverse methods and strategies for new opportunities; and dealing in continuous customer relationships to create successful conclusions
  • Solves customer business challenges through technology solutions by understanding customers business model; engaging in creative research and investigation; and aligning challenges to potential technology solutions
  • Prospects new sales by engaging in cold calls, direct marketing, current book of business, social media, and the existing network; identifying new sources of business; recognizing new opportunities for business; being familiar with customer’s market/industry; and having insight into the accounts and key relations
  • Manages the sales funnel by analyzing and controlling pipeline activity and monitoring sales activity against assigned quotas
  • Utilizes presentation/communication skills by working with the Microsoft Office suite of applications such as Word, Excel, and PowerPoint; displaying excellent verbal and written communication skills; critiquing and polishing presentations; and developing interactive skills such as the whiteboard
  • Drives the sales cycle/process by understanding the customer buying process and needs; focusing on solutions; seeking to understand the challenge; utilizing a consultative approach; and obtaining customer commitments
  • Collaborates with support team by delivering completed sales report/orders; planning effectively; maintaining engagement during the sales process; and utilizing effective communications

Minimum Qualifications:

  • Minimum of 7 years of outside Business to Business technology sales experience in ‘named’ accounts
  • Minimum of 3 years in Hosting, Cloud, and/or IP network transport sales or related high tech industry
  • Experience selling into Government and Education Accounts
  • Proficiency with the MS Applications Suite of products; Excel and PowerPoint
  • Valid Driver's License and satisfactory driving record

Preferred Qualifications:

  • Familiar with local marketplace, companies and community
  • Demonstrated stable track record in Sales with 3-5 years consecutive and successful sales experience within one company in the last 7 years
  • Government and/or Education sales will be very helpful
  • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
  • Strong communication, written, and formal presentation skills.
  • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction

 

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Alternate Location: US-California-San Francisco; US-California-San Jose; US-California-Santa Clara; US-California-Sunnyvale; US-California-Walnut Creek

Requisition #: 137720

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Consulting, Outside Sales, Direct Marketing, Relationship Manager, Manager, Technology, Sales, Marketing, Customer Service, Management


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