Operations Technician 2 - Federal

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Date: Apr 25, 2018

Location: Herndon, VA, US, 21010

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

 

Job Summary

USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.”  As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.

Job Description

VTC Schedulers/Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software and network connections. VTC Schedulers/Technicians must have expertise in scheduling VTC sessions in VTC bridges, as well as hands-on experience with debugging the interoperation of VTC bridges and end points.

·         Installing, configuring, and maintaining VTC endpoints

·         Installing and configuring VTC applications, system software and upgrades

·         Troubleshooting and repairing hardware and network connectivity issues

·         Removing old equipment and performing data migration to new machines

 

Qualifications

 

Required Education:  None

Experience: Years: 4

Troubleshooting and fixing VTC hardware and software

DOD 8570 IAT Level II or higher

Must have a TS/SCI clearance

Military Experience is a plus

Alternate Location: US-Virginia-Herndon

Requisition #: 185727

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.


Nearest Major Market: Baltimore

Job Segment: Technician, Operations Manager, Engineer, Consulting, Technology, Operations, Engineering


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