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Date: Jan 28, 2019

Location: Dallas, TX, US, 75001

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary

SAP Lead Architect is a highly specialized position within the SAP HEC & Managed SAP practice and has two primary responsibilities: Product Architect and implementation & support of client managed application services of SAP.

The candidate will lead, define and manage initiatives and projects to develop new IT architecture models (e.g. Technology Strategies & Roadmaps, SAP architectures and governance) and will also be responsible for the support and administration of multiple SAP Systems or applications for both in-house and our clients.  The candidate filling this role will be a Subject Matter Expert (SME) within the area of Basis & platform and provide leadership, mentoring, and technical direction in the implementation and analysis of complex SAP systems including, but not limited to S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager.

  • Responsible for CTL Cloud Architecture and interface with SAP Cloud Architects for overall complete architecture, feasibility of a HEC opportunity.
  • Actively participate in day to day support and project efforts for client environment(s)
  • Act as a thought and process leader for the team and actively mentor other team members
  • Follow and promote the use of CenturyLink global process standards
  • Participate in cross functional teams to foster collaboration within and outside of global operations
  • Drive documentation lifecycle for client and technology specific areas
  • Consult and assess industry advances in technical system technologies.
  • Identify opportunities and develop solutions to automate and improve efficiency of overall SAP environment
  • Stay current with Industry Emerging Technologies, Products, Services, Protocols, and Standards

Job Description

  • Take ownership of the most complex issues in the technical landscape as SAP SME, research system related problems, solve the toughest ERP & IT related problems by figuring out solutions, and/or implementing SAP best practices to make things work.
  • Demonstrate experience in day-to-day production support, monitoring, issue resolution, troubleshooting skills, performance tuning, proactive system analysis and standard SAP Basis administration activities.
  • Proficient in installing, configuring, documenting, troubleshooting and tuning of S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager.
  • Support and implement optimal SAP configuration to maximize system performance and availability
  • Executing daily operational activities related to the SAP Environments including object transports, setup/configuration, operational SAP monitoring, troubleshooting and error handling, performance/tuning and problem determination/resolution
  • Ensure availability and optimal performance of services through continuous assessment of IT infrastructure operations
  • Installation and configuration of all required SAP database servers, application servers, SAP web dispatcher, create new rules, maintain permission tables, and routing to backend systems
  • Lead the planning and implementation of SAP system upgrades, migrations, etc.
  • Assess technical risk and provide timely mitigation and remediation plans.
  • Prepare and execute Pre and Post HANA migration tasks including HANA checklist, HANA Sizer, post migration checks, post upgrade remediation (SPDD, SPAU).
  • Experience on SAP Solution Manager Tasks including but not limited to Monitoring setup, EWA setup, E2E Root Cause Analysis.
  • Experience in BOBJ integration with SAP BW on HANA, BPC on NetWeaver installation and integration with SAP BW on HANA and integration testing.
  • Experience in HANA DB administration through HANA studio – Create Schemas, Backup & Restore Configurations, Monitoring, Integration with other Systems, etc.
  • Business Objects services initial configuration and job administration.
  • Proficient in performing SAP Heterogeneous/Homogeneous Migrations.
  • Ability to develop and modify shell scripts to automate procedures.
  • The ability to effectively communicate with clients, peers, and management.
  • The ability to develop and maintain internal and external professional relationships.
  • Create concise and accurate technical documentation for consumption throughout CenturyLink.
  • Participate and collaborate with other operations management teams to provide root-cause analysis for all client outages and failed changes in the environment.
  • Establish standards for monitoring and auditing to ensure stable and supportable operating Application and Infrastructure.
  • Drive service improvements and efficiencies through the design and development of effective automation.
  • Review audit and performance results to facilitate proper capacity planning and service management.
  • Carry out special tasks at Management’s direction
  • Participate in an on-call rotation and shift turnovers to other global support teams.
  • Drive for self-improvement in technical and non-technical areas.


  • 15+ year of SAP Basis Administration experience. Hands on experience with full life cycle implementation of 2 or more SAP projects.
  • Preferred Certified NetWeaver/HANA Technology Systems Consultant and expertise in Solution Manager. Experience in SAP HANA, SAP HANA design, development, implementation, OS/DB Migrations, installations, upgrades and support of SAP NetWeaver and BO applications
  • Must have experience with defining strategy for complex SAP landscapes with multiple project run in parallel.
  • Implementation experience of SAP applications (ECC, BW, CRM, SRM, EP, PO, BOBJ, HANA, Solution Manager, etc.)
  • Experience with 2 or more upgrade & migration projects.
  • Strong skills and experience in Disaster Recovery and High Availability architecture. Must have performed DR on HANA or worked on scale out configurations.
  • Experience with sizing of SAP systems.
  • Experience developing detailed technical infrastructure diagrams and specifications
  • Experience leading and facilitating functional / technical workshop sessions
  • Proven ability to meet or exceed client’s expectations. Proven to meet all objectives set forth by client and project managers alike for best practices and industry solutions.
  • Cloud experience is a must.


Bachelors or Equivalent in Computer Science

Masters or Equivalent in Computer Science

Alternate Location: US-California-San Jose; US-California-Santa Clara; US-California-Sunnyvale; US-Missouri-St Louis; US-Texas-Dallas; US-Texas-Fort Worth

Requisition #: 209708

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Architecture, ERP, Consulting, Developer, Computer Science, Engineering, Technology

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