Sr Lead Infrastructure Engineer

Date: Jul 3, 2019

Location: DUBLIN, OH, US, 430163252

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.


Job Summary

Contributes to the overall strategic vision of the IT organization and integrates a broad range of ideas regarding IT architecture. Recognized across the organization for IT architecture expertise and sought as a resource for resolution of unique or complex IT architecture problems. Undertakes multiple and highly complex IT architecture projects involving multiple disciplines and may impact multiple business units.



Job Description

  • Candidate will provide design, development, certification, deployment, support function, performance analysis and problem solving for Windows and Linux infrastructure supporting hosted contact center platforms and other engineering initiatives.
  • Under limited supervision, the candidate will be responsible for supporting the design, engineering, and development of portions of major projects or entire projects of lesser complexity.
  • Responsibilities will also include defining test plan requirements, supporting the execution of platform certifications and related proof of concepts as well as lifecycle management.
  • Candidate will support efforts establishing development test environments, including physical and logical setup. Test beds may be in VMWare or AWS.
  • Strong communications skills are a must to effectively and efficiently provide Tier 3/4 support for Provisioning, Operations, and Sales staff on Network issues.
  • In addition to the lab work, candidate must produce production network deployment strategies and procedures and support network deployment and implementations of contact center centric technologies.
  • Role requires significant interaction and collaboration with other engineering groups, product, planning, operations, IT organizations, vendor development and support groups, as needed.




Basic Qualifications:

  • Bachelor's degree in Engineering, Computer Science, or a related field and minimum 10+ years relevant experience preferred, or 8+ years with a Master's Degree
  • Excellent documentation/technical writing skills required.
  • Extensive experience with system administration both with Linux and Windows
  • Cloud (private and public) architecture and underlying technologies background
  • Solid scripting/development/programming capabilities across various platforms (Linux Shell, PowerShell, Python, Javascript, …)
  • Extensive VMWare and AWS Experience
  • Sys Admin or similar experience with Linux
  • Familiarity and experience in the area of DevOps



Preferred Qualifications:

  • Experience with different understanding and implementing compliance certifications such as PCI, HIPPA, and FISMA
  • AWS Certification
  • Extensive experience with configuration management and automation tools such as Chef, Puppet, Ansible
  • Working knowledge of technologies such as Docker and Rocket
  • Certifications in the areas of administration, virtualization, routing, IT development from premier vendors
  • Experience with administrating and supporting IT hardware technologies from HPE, EMC, and DELL.


Masters or Equivalent

Bachelors or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Colorado-Littleton; US-Ohio-Dublin

Requisition #: 213167

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Job Segment: Engineer, Computer Science, Linux, Virtualization, Design Engineer, Engineering, Technology

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