Data Facilties Center Technician 3

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Date: Jul 11, 2017

Location: Chicago, IL, US, 60616

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

Job Title:Data Center Facilities Technician 3


Job Overview:

The CenturyLink Data Center Facilities Technician 3 is responsible for supporting the operation and maintenance of both the electrical and mechanical infrastructure within the Data Center as assigned by the Facilities Manager in a 24/7 mission critical environment.


  • Support the maintenance of mechanical and electrical infrastructure per manufacturers’ recommendation and corporate specifications.
  • Work directly with the customer and/or CenturyLink support staff to identify and troubleshoot as necessary to isolate the root cause of problems to include standing, bending and kneeling as needed to perform this task.
  • Perform and execute necessary rounds such as Security and/or Facilities rounds throughout the Data Center and around the property as directed to insure the integrity of the site.
  • Perform customer installation activities to include but are not limited to cage builds, rack layouts, electrical circuits, HVAC hot/cold aisle configuration, etc.
  • Provide oversight of contractors and service providers in the Data Center as appropriate.
  • Conduct daily inspections of all Data Center infrastructure equipment.
  • Ensure Computerized Maintenance Management System data accuracy.
  • Monitor building management systems and other automated tools and applications to ensure operational efficiencies.
  • As a member of an on–call rotation provide emergency response as needed.
  • Shift, evening and weekend work required.
  • Perform assigned tasks when part of a project team.
  • Respond to both internal and external work requests within a timely manner delivering a high level of support.
  • Lifting of CenturyLink and/or customer equipment required up to and in excess of 50 lbs.  Server lifts can be utilized where applicable.
  • Other duties as assigned.

Required skills:

  • Operational experience with  Data Center equipment that includes but not limited to switchgear, generators, UPS, PDU, Chillers, RTU, CRAH/CRAC, Chilled Water systems, and VESDA
  • Strong team player.
  • Effective communication skills with the ability to successfully interact with both internal and external customers.
  • Excellent organizational skills with the ability to maintain all facility related documentation.
  • Proficient in Microsoft Office (Word, Excel, Outlook).

Desired Skills:

  • Understanding and implementation of ITIL processes.
  • Experience with Visio, AutoCAD, SAP, Maximo, CAFM, Siebel and Adobe Acrobat Writer.

Education or Equivalent Experience:

  • Minimum of 2 years mission critical Facilities experience.
  • Military training or technical certifications desired.

Alternate Location: US-Illinois-Chicago

Requisition #: 140025


EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Chicago

Job Segment: Database, Technician, Electrical, Engineer, Consulting, Technology, Engineering

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