Sr Supply Chain Operations Analyst

Apply now »

Date: Feb 7, 2019

Location: Broomfield, CO, US, 80021

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary


The Sr Supply Chain Operations Analyst is responsible for interacting cross functionally with Network Planning, Product Management, and Finance to coordinate and develop collaborative forecasts for assigned products. This position is responsible for driving continuous improvement in forecasting accuracy and forecasting process to positively impact service level agreements, on shelf availability. The successful candidate will have the highest level of data analysis and problem-solving skills and be versed in best practice demand forecasting methods.

Job Description


  • Required to quickly and efficiently prioritize and resolve shipping problems and issues that may involve packaging, damage, loss, late or miss-delivered shipments, and billing errors
  • Perform exemplary Customer Service including written and verbal communication in resolving distressed shipments and internal customer issues and requests such as order disposition, expedited shipping, freight/parcel claims management, freight payment services and vendor issues.  Must be able to effectively communicate with all levels within the organization.
  • Responsible for trouble shooting, addressing and correcting non-compliant Supplier activity and performance.
  • Familiarity and experience with Supply Chain Fundamentals including knowledge of CenturyLink Supply Chain Management practices and procedures specific to inventory management, sourcing, purchasing and returns supporting all business units.
  • Performs short and long term planning strategies to include immediate and/or phased action plans for high impact, high valued projects. Manages planned strategy with a heightened focus on effective process and procedure execution.
  • Responsible for developing and maintaining productivity and performance reports, trend analysis and delivering to expected SLA’s.



  • 5+ years related experience
  • Bachelor’s Degree preferred
  • Supply Chain and Forecasting experience
  • Experience with building and operating forecasting models
  • Strong interpersonal and facilitation skills
  • Analytical / problem solving skills
  • Proven ability to work in a fast-paced, high-volume environment
  • Ability to define problems, collect data, establish facts and solve issues
  • Strong computer skills including Access, Excel, and Microsoft Windows programs
  • Capable of multitasking between multiple system applications and vendors
  • Ability to maintain accuracy and strong attention to detail
  • Effective communication skills both written and verbal
  • Ability to organize workload and quickly adapt to change as business needs require
  • Strong Customer Service skills
  • Approachable demeanor with professional relationship-building skills



Masters or Equivalent

Bachelors or Equivalent

Alternate Location: US-Colorado-Broomfield

Requisition #: 210138

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Denver

Job Segment: Operations Manager, Supply Chain, Supply, Consulting, Operations, Technology

Apply now »

Share this Job