Analyst II - Billing

Date: Aug 17, 2019

Location: ARLINGTON, VA, US, 222030000

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.


Job Summary

Responsible for collaborating with coworkers to meet all monthly billing for a Federal Government contract.  Responsible for performing analysis and making decisions on credit and debit adjustments. Manage adjustment function based on company policy and procedures.  Create and distribute administrative reports daily weekly and monthly.

Job Description

Ensure all billing requirements and monthly SLA’s are met.


Monitor the Government mailbox for order activity to complete the scheduled audits and reporting in addition to internal/external inquiry correspondence directed to this mailbox.


Complete the scheduled pre-bill audits by entering the data into the CLIN Management tool to prepare for 4 billing audits per month.


Complete the contract reporting requirements by specified delivery dates.


Review, investigate and resolve billing disputes and inquiries from either GSA, the customer agency or internal CenturyLink notification. 


Provide Government Portal training as needed for external and internal users on how to access and use billing data provided.


Validate data to prepare and deliver customer specific specialized reports.  This includes emailing and sending USPS copies of each file to individual billing point of contact. 

Review and reconcile accounts using information from billing, payments and adjustments.


Validate and audit the monthly files to ensure all files have the same billing data.


Create monthly PowerPoint presentations containing detailed information required in the government contract.  Identify items that will explain changes in billing, changes to data formats, new services added to the billing and issues pertaining to balancing charges.

Track incoming as well and outgoing reports and data files from/for the government customer base.


Attend internal meetings to discuss RFP requirements for new customers and their billing needs.

Collaborate with Collection to resolve past due balances and assist in reaching the year target DBO.

Monitor and manage payment application to ensure all payments received are applied monthly for this customer base.


The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable training period is provided.

Bachelor's degree in Finance, Accounting or related field or equivalent related experience.

3+ years of accounting or billing experience preferred.

Outstanding communication skills, excellent analytical skills, ability to make difficult decisions,

Strong overall computer skills with ability to quickly learn new systems.

Proficient with MS-Office software with an emphasis on Excel and Access and PowerPoint

Ability to work in a stressful, fast paced, team-oriented environment.

Be able to pass the requirements of a public trust security clearance


Bachelors or Equivalent

Alternate Location: US-Virginia-Arlington

Requisition #: 213042

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

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