Carrier Relations Manager

Date: May 2, 2019

Location: 68700, HK

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers.  With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections.  The company also serves as its customer’s trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Position Objective/ Summary:

Responsible for managing a set of vendors and the associated spend which supports CenturyLink Asia Pacific’s budget. This will include relationship development, creation and execution of vendor strategy, contract negotiations to reduce cost and enhance product offerings, management of contractual terms and conditions to ensure compliance, communication of vendor strategy and capabilities to internal stakeholders, and facilitation of the vendor performance management process and direction of improvement plans.

Job Description


  • Negotiate reduced cost rate sheets and manage spend with key vendors.  Monitor company's performance against buying plans and revenue commitments.  Take corrective actions if spend is not in accordance with requirements. 
  • Assist with achieving competitive pricing for large RFP’s. 
  • Achieve NetEx savings through circuit term management and negotiation of cost waivers and reductions on embedded base of inventory.  Process timely request to vendors, verify reductions and ensure savings reports reflect the appropriate results.
  • Develop business relationships and business plans with each carrier that maximizes buying potential for CenturyLink Asia Pacific. 
  • Negotiate and monitor vendor agreements keeping terms in line with internal organization policies, product service level requirements and industry standards.  Consolidate agreements from previous acquisitions into a single, most desirable, purchase contract for CenturyLink Asia Pacific.  Manage the contract approval process in alignment with CenturyLink’s Expenditure and Fiscal Approval Policy. 
  • Oversee the onboarding internally of network vendors and new product services added to existing vendor agreements.



  • Bachelor Degree in Business/ Finance/ Telecommunications
  • 5 years of relevant experience in a similar role, with strong relationships with major carrier providers in Asia Pacific
  • Excellent communications (English and Chinese, verbal and written), interpersonal skills, and problem solving abilities, and the ability to work with a globally diverse team.
  • Business and financial acumen, individual must be self-motivated, adaptive to changes and results-oriented.
  • Ability to build strong cross-departmental business relationships
  • Operational experience in telecommunications (Provisioning, Planning, Marketing, Project Management, Account Management or Contract Management)
  • Proven experience in negotiating MSAs and SLAs, and establish brand new vendors.
  • Ability to interpret terms and conditions of purchase agreements and LEC tariffs, and use that knowledge to solve problems and create opportunities
  • Ability to manage and prioritize multiple projects and issues at the same time
  • Solid knowledge of last mile access technologies and data network solutions
  • Strong customer service focus


Associates or Equivalent in Business or Finance

Bachelors or Equivalent in Business or Finance

Requisition #: 210956

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

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